> ## Documentation Index
> Fetch the complete documentation index at: https://developer.dashsocial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Community report overview

> Measure customer service team performance including response times and message volumes.

Measures your team's performance responding to comments and DMs across social channels to track customer service metrics and response quality.

**Available report types:**

<CardGroup>
  <Card title="Metric Report" href="https://developer.dashsocial.com/guides/reporting/export-dashboard-report-data-via-api/community-report/pull-total-community-metrics-across-channels">
    Pull Total Community Metrics Across Channels
  </Card>

  <Card title="Graph Report" href="https://developer.dashsocial.com/guides/reporting/export-dashboard-report-data-via-api/community-report/track-community-metrics-over-time-with-graph-report">
    Track Community Metrics Over Time with Graph Report
  </Card>
</CardGroup>