The Social Listening report provides aggregated metrics only. For full access to individual posts, top keywords, sentiment breakdowns, and web results, use the Social Listening API.
Use cases
Tracking conversation volume and engagement over time reveals campaign impact and identifies momentum shifts. Graph reports provide day-by-day or month-by-month breakdowns for trend analysis.Campaign momentum tracking
Chart daily engagement and post volume during product launches to measure conversation growth
Brand health monitoring
Track engagement trends to identify when brand conversations gain or lose momentum
Competitive trend analysis
Compare monthly metrics against previous periods to benchmark performance
Executive reporting
Visualize social listening KPIs in Tableau or Power BI for stakeholder dashboards
Before you start
Make sure you have:- API Key: Your authentication token
- Brand ID: The brand to track social listening data for
Need to create a topic? See Monitor Brand Mentions with Social Listening API to set up your first topic.
Implementation
Step 1: Get your topic ID
Retrieve your topic ID to identify which conversation to analyze.Key query parameters
organization_id: Your organization’s unique ID
GET https://auth.dashsocial.com/api/self using your API key:
organization_id at the top level of the response.
Sample response:
id value. This is your topic_id for all subsequent requests.
Already have a topic ID? Skip to Step 2.
Step 2: Map your parameters
Review the available parameters before making your API call:Step 3: Make the API call
Send a PUT request using the parameters from Step 2 and the topic ID from Step 1. This example retrieves daily average engagements per post for topic11423 on Instagram from May 1-7, with April 1-7 as the comparison period.
Understanding the response: Topic data is nested under
TOPIC_{id}. Brand metadata appears at the top level under the brand ID. Metric values are organized by date with daily breakdowns (e.g., May 1 had 614 average engagements, May 7 had 823).Metrics
- Instagram
- TikTok
- Facebook
- Youtube
- LinkedIn
- X
- Web
- Reddit
Next steps
Use your time-series data to:- Visualize trends: Import data into Power BI, Tableau, or Looker to create executive dashboards
- Identify momentum shifts: Compare daily or monthly metrics to spot when conversations accelerate or decline
- Measure campaign impact: Track metrics before, during, and after campaigns to quantify effectiveness
- Compare time periods: Use context dates to benchmark current performance against historical data
Other social listening reports: This guide covers graph reports for time-series data. Social listening also supports:
- Metric reports for aggregated totals
- Social Listening API for detailed post-level data