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Dash Social APIs has implemented new requirements for accessing paid social data. Certain metrics now require connected Ads accounts across Facebook, TikTok, and Instagram.
  • Impacted Endpoint: GET https://dashboard.dashsocial.com/reports/data
  • New Error: no_ad_account_matching_report_channels — returned when a request includes metrics that require Ads data but the brand does not have the required Ads account connected.

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Platform-specific requirements

Facebook — Metrics designated as “Organic only” or “Promoted only” require a Meta Ads connection. Combined “Total (Organic + Promoted)” and account-level metrics work without an Ads account. TikTok — “Organic only” or “Promoted only” metrics require a TikTok Ads account. “Organic + Promoted” and account-level metrics function without an Ads connection. Instagram — Any metrics representing “Total (Organic + Promoted)” performance require a connected Meta Ads account.
  • Ensure appropriate Ads accounts are connected when requesting Ads-dependent metrics.
  • Prioritize combined metrics where available.
  • Consider separating Ads-dependent and non-Ads-dependent metric queries into different API calls.